Arizona Medicare

SHIP -- State Health Insurance Assistance Program
Personalized health insurance counseling
Toll Free: (800) 432-4040 
(Spanish available upon request)
Local: (602) 542-4446 (711 for TTY) 
Visit Arizona State Health Insurance Assistance Program

1-800-MEDICARE
General Medicare information, ordering Medicare booklets, and information about health plans.
Toll Free: (800) 633-4227 

A/B MAC -- A/B Medicare Administrative ContractorPart A and B bills and services, hospital care, skilled nursing care, and fraud.Toll Free: (800) 633-4227 
(Jurisdiction 3) Visit Noridian Administrative Serviceswebsiteopens a new tabNew Window iconopens a new tab

Accreditation Association for Ambulatory Health CareFinding out if urgent care centers and ambulatory surgical centers are accredited or not.Local: (847) 853-6060 
Visit Accreditation Association for Ambulatory Health Carewebsiteopens a new tabNew Window iconopens a new tab

Agency for Healthcare Research and Quality (AHRQ)Ordering brochures on "Choosing a Hospital, Choosing Treatments and Choosing a Hospital." Toll Free: (800) 358-9295 
Toll Free TTY: (888) 586-6340 
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American Association for Accreditation of Ambulatory Surgical FacilitiesFinding out if an ambulatory surgical center is accredited or not.Toll Free: (888) 545-5222 
Local: (847) 775-1970 
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American Association of Kidney PatientsEducational materials for people with kidney disease.Toll Free: (800) 749-2257 
Local: (813) 636-8100 
Visit American Association of Kidney Patientswebsiteopens a new tabNew Window iconopens a new tab

American Board of Medical SpecialtiesFinding out if a doctor is board certified.Toll Free: (866) 275-2267 
Local: (312) 436-2600 
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American Cancer SocietyFinding information on cancer.Toll Free: (800) 227-2345 
Toll Free TTY: (866) 228-4327 
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American Heart AssociationFinding information on heart disease.Toll Free: (800) 242-8721 
Local: (214) 570-2000 
Spanish: (800) 242-8721 
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American Hospital AssociationFinding a voluntary list of patients' rights in a hospital.Toll Free: (800) 424-4301 
Local: (312) 422-3000 
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American Kidney FundFinancial assistance and educational materials for people with kidney disease.Toll Free: (800) 638-8299 
Local: (301) 881-3052 
Spanish: (866) 300-2900 
Visit American Kidney Fundwebsiteopens a new tabNew Window iconopens a new tab

American Self-Help ClearinghouseFinding specific health support groups in your area.Toll Free: (800) 367-6274 
Local: (973) 989-1122 
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Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO)Complaints about quality of care, and filing an appeal or complaint.Toll Free: (877) 588-1123 
TTY: (877) 588-1123 

Benefits Coordination & Recovery Center (BCRC)Medicare Secondary Payer, and who pays first.Toll Free: (855) 798-2627 
TTY: (855) 797-2627 
Visit Benefits Coordination & Recovery Center (BCRC)websiteopens a new tabNew Window iconopens a new tab

CarrierPart B bills and services.Toll Free: (800) 633-4227 
(1-800-MEDICARE) 

Center for Health Dispute Resolution (CHDR)Requesting external reviews of Medicare managed care denials.Local: (585) 425-5210 
Visit MAXIMUS Center for Health Dispute Resolution (CHDR)websiteopens a new tabNew Window iconopens a new tab

CHIP -- Children's Health Insurance ProgramHealth insurance programs to children whose families earn too much to be eligible for Medicaid, but not enough to purchase private insurance.Toll Free: (800) 962-6690 
Local: (602) 417-5437 
Visit Access Care For Kidswebsiteopens a new tabNew Window iconopens a new tab

CHIP -- Insure Kids NowChildren's Health Insurance ProgramToll Free: (877) 543-7669 
Visit Children's Health Insurance Programwebsiteopens a new tabNew Window iconopens a new tab

CMS RO - Centers for Medicare & Medicaid Services Regional OfficeInformation on local seminars and health fairs on Medicare health plan choices, or to report a complaint directly to CMS.Local: (415) 744-3501 
Visit CMS, San Francisco Regional Officewebsiteopens a new tabNew Window iconopens a new tab

College of American PathologistsFinding out if the lab where your blood tests are sent is accredited or not.Toll Free: (800) 323-4040 
Local: (847) 832-7000 
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Department of DefenseWhether I qualify for military retiree health care benefits.Local: (703) 571-3343 
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Department of Veterans AffairsVA medical benefits.Toll Free: (800) 827-1000 
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DME MAC -- Durable Medical Equipment Medicare Administrative ContractorBills for durable medical equipment and a list of approved suppliers of this equipment.Toll Free: (800) 633-4227 
(Jurisdiction D) Visit Noridian Administrative Serviceswebsiteopens a new tabNew Window iconopens a new tab

Eldercare LocationFinding necessary and convenient services that serve the elderly in their community.Toll Free: (800) 677-1116 
Local: (202) 434-2120 
Visit DC longterm care Ombudsman programwebsiteopens a new tabNew Window iconopens a new tab

ESRD -- End-Stage Renal Disease NetworksWhere to submit a complaint about the quality of care I received from my kidney dialysis facility.Toll Free: (800) 783-8818 
(also (888) 777 - 0105) Local: (303) 831-8818 
Visit Intermountain ESRD Network - Network 15websiteopens a new tabNew Window iconopens a new tab

ESRD State Survey AgencyComplaints about the quality of care in dialysis facilities.Local: (602) 364-3030 

Federal Black Lung ProgramFinding out where my doctor should send the bills for the diagnosis and treatment of my black lung disease.Toll Free: (800) 638-7072 
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Fiscal IntermediaryPart A bills and services, hospital care, skilled nursing care, and fraud.Toll Free: (800) 633-4227 
(1-800-MEDICARE) Spanish: (602) 864-4884 

Home Health AgencyHome Health Care which is skilled nursing care and certain other health care services that you get in your home for the treatment of an illness or injury.Toll Free: (800) 221-9968 
Local: (602) 364-3030 
Visit AHC Home Health of AZ dba Advanced Home Carewebsiteopens a new tabNew Window iconopens a new tab

HUD -- U.S. Department of HousingInformation and services about homes and communities for citizens and for HUD's current and potential home buyers.Toll Free: (800) 569-4287 
Local: (202) 708-1112 
TTY: (202) 708-1455 
Visit U.S. Department of Housing and Urban Development (HUD)websiteopens a new tabNew Window iconopens a new tab

Internal Revenue ServiceObtaining materials/forms for income tax filing and how Medicare Savings Accounts can affect my income taxes.Toll Free: (800) 829-1040 
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Joint Commission on Accreditation of Healthcare Organizations (JCAHO)Finding out if your health care organization is accredited or not.Local: (630) 792-5800 
Visit Joint Commission on Accreditation of Healthcare Organizations (JCAHO)websiteopens a new tabNew Window iconopens a new tab

Medicaid - Report FraudReport Medicaid fraud and abuse.Toll Free: (888) 487-6686 
Local: (602) 417-4045 
Visit AHCCCS (a.k.a. Access) (formerly - Health Care Cost Containment of Arizona)websiteopens a new tabNew Window iconopens a new tab

Medicare Diabetes Prevention Program SuppliersHealth care facilities & services in my areaLocal: (480) 860-5500 

Medicare Diabetes Prevention Program SuppliersHealth care facilities & services in my areaLocal: (623) 832-9355 

National Cancer Institute's Cancer Information ServiceInformation on cancer treatments, clinical trails, alternative medicine, coping with side effects, and other cancer related information.Toll Free: (800) 422-6237 
(Quit Smoking Program (877) 448-7848) Visit National Cancer Institute's Cancer Information Servicewebsiteopens a new tabNew Window iconopens a new tab

National Institute on Aging Information CenterDiscussing health concerns, medicines, and other issues important to older people.Toll Free: (800) 222-2225 
Toll Free TTY: (800) 222-4225 
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National Kidney and Urologic Diseases InformationEducational materials for people with kidney disease.Toll Free: (800) 891-5390 
Local: (301) 654-4415 
Visit National Kidney and Urologic Diseases Informationwebsiteopens a new tabNew Window iconopens a new tab

National Kidney Foundation, Inc.Support groups and educational materials for people with kidney disease.Toll Free: (800) 622-9010 
Local: (212) 889-2210 
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Nursing Home State Survey AgencyWhere to submit a complaint about the quality of life or quality of care inside a nursing home.Local: (602) 364-2690 

Office for Civil RightsSubmitting a complaint about discrimination.Local: (415) 437-8310 
TTY: (415) 437-8311 
Visit Office for Civil Rights of the Westwebsiteopens a new tabNew Window iconopens a new tab

Office of Personnel ManagementClaims and other issues for retired federal employees and their dependents/survivors.Toll Free: (888) 767-6738 
Local: (202) 606-1800 
TTY: (202) 606-2532 
Toll Free TTY: (800) 878-5707 
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OIG (DHHS) -- Office of the Inspector General (Department of Health and Human Services)Reporting fraud.Toll Free: (800) 447-8477 
Local: (202) 619-1343 
Toll Free TTY: (800) 377-4950 
Visit Department of Health and Human Services - Office of Inspector Generalwebsiteopens a new tabNew Window iconopens a new tab

OmbudsmanObtaining information on nursing homes or resolving problems between nursing homes and residents or their families.Toll Free: (800) 432-4040 
Local: (602) 542-4446 
Spanish: (602) 542-4446 
Visit Aging and Adult Administration of Arizonawebsiteopens a new tabNew Window iconopens a new tab

Primary Care AssociationFinding a Federally Qualified Health Center (FQHC) closest to me to help me lower my health care costs. FQHCs include community health centers, tribal health clinics, migrant health services, and health centers for the homeless.Local: (602) 253-0090 
(agatham@aachc.org) Visit Association of Community Health Centers, Inc. of Arizonawebsiteopens a new tabNew Window iconopens a new tab

Quality Innovation Network Quality Improvement Organization (QIN-QIO)Local and community level projects to improve patient safety, reduce harm, and improve clinical care.Local: (602) 801-6600 
Visit Health Services Advisory Groupwebsiteopens a new tabNew Window iconopens a new tab

RHHI -- Regional Home Health IntermediaryHome health, hospice care, and fraud.Toll Free: (800) 633-4227 
(1-800-MEDICARE) 

RRB Carrier - Railroad Retirement Board Carrier(For Railroad Retirement beneficiaries only) - Part B bills and services.Toll Free: (888) 355-9165 
Local: (877) 288-7600 
Visit Noridianwebsiteopens a new tabNew Window iconopens a new tab

RRB -- Railroad Retirement Board(For Railroad Retirement beneficiaries only) - RRB benefits, lost RRB Medicare card, address change, and enrolling in Medicare.Toll Free: (877) 772-5772 
(Additional Fax # 904-232-2874) TTY: (312) 751-4701 
Visit Railroad Retirement Boardwebsiteopens a new tabNew Window iconopens a new tab

Senior Medicare Patrol (SMP)How to help prevent, detect, and report potential Medicare fraud or errorsToll Free: (800) 432-4040 
Visit DES / Division of Aging and Adult Serviceswebsiteopens a new tabNew Window iconopens a new tab

SSA -- Social Security AdministrationChanging my address, Medicare Part A or Part B, lost Medicare card, and Social Security benefits.Toll Free: (800) 772-1213 
(7am-7pm M-F (24x7 automated service as well)) Visit Social Security Administrationwebsiteopens a new tabNew Window iconopens a new tab

State Department of InsuranceMedigap PoliciesToll Free: (800) 325-2548 
Local: (602) 364-2499 
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State Health DepartmentsHealth based programs and services.Local: (602) 542-1025 
Visit Arizona Department of Health Serviceswebsiteopens a new tabNew Window iconopens a new tab

State Hospice OrganizationTo find a hospice program in my area.Local: (480) 491-0540 
Visit Arizona Hospice and Palliative Care Organizationwebsiteopens a new tabNew Window iconopens a new tab

State Medical Assistance OfficeMedicaid programToll Free: (800) 523-0231 
Local: (602) 417-4000 
Spanish: (602) 417-4000 
Visit AHCCCS (a.k.a. Access) (formerly - Health Care Cost Containment of Arizona)websiteopens a new tabNew Window iconopens a new tab