Alaska Medicare

Alaska Department of Insurance

  • Email the Division of Insurance - insurance@alaska.gov
  • Anchorage Office / Consumer Services (907) 269-7900
  • Juneau Office (907) 465-2515
  • 1-800-INSURAK (in-state, outside Anchorage)

SHIP -- State Health Insurance Assistance Program
Personalized health insurance counselingToll Free: (800) 478-6065 
Local: (907) 269-3680 
Toll Free TTY: (800) 770-8973 
Visit Medicare Information Office 

1-800-MEDICARE 
General Medicare information, ordering Medicare booklets, and information about health plans. Toll Free: (800) 633-4227 

Accreditation Association for Ambulatory Health Care
Finding out if urgent care centers and ambulatory surgical centers are accredited or not.Local: (847) 853-6060 
Visit Accreditation Association for Ambulatory Health Care

Agency for Healthcare Research and Quality (AHRQ)
Ordering brochures on "Choosing a Hospital, Choosing Treatments and Choosing a Hospital." 
Toll Free: (800) 358-9295 
Toll Free TTY: (888) 586-6340 
Visit Agency for Healthcare Research and Quality (AHRQ)

American Association for Accreditation of Ambulatory Surgical Facilities
Finding out if an ambulatory surgical center is accredited or not.
Toll Free: (888) 545-5222 
Local: (847) 775-1970 
Visit American Association for Accreditation of Ambulatory Surgical Facilities

American Association of Kidney Patients
Educational materials for people with kidney disease.
Toll Free: (800) 749-2257 
Local: (813) 636-8100 
Visit American Association of Kidney Patients

American Board of Medical Specialties
Finding out if a doctor is board certified.
Toll Free: (866) 275-2267 
Local: (312) 436-2600 
Visit American Board of Medical Specialties

American Cancer Society
Finding information on cancer.
Toll Free: (800) 227-2345 
Toll Free TTY: (866) 228-4327 
Visit American Cancer Society

American Heart Association
Finding information on heart disease.
Toll Free: (800) 242-8721 
Local: (214) 570-2000 
Spanish: (800) 242-8721 
Visit American Heart Association

American Hospital Association
Finding a voluntary list of patients' rights in a hospital.
Toll Free: (800) 424-4301 
Local: (312) 422-3000 
Visit American Hospital Association

American Kidney Fund
Financial assistance and educational materials for people with kidney disease.
Toll Free: (800) 638-8299 
Local: (301) 881-3052 
Spanish: (866) 300-2900 
Visit American Kidney Fund

American Self-Help Clearinghouse
Finding specific health support groups in your area.
Toll Free: (800) 367-6274 
Local: (973) 989-1122 
Visit American Self-Help Clearinghouse

Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO)
Complaints about quality of care, and filing an appeal or complaint.
Toll Free: (877) 588-1123 
TTY: (877) 588-1123 

Benefits Coordination & Recovery Center (BCRC)
Medicare Secondary Payer, and who pays first.
Toll Free: (855) 798-2627 
TTY: (855) 797-2627 
Visit Benefits Coordination & Recovery Center (BCRC)

Carrier
Part B bills and services.
Toll Free: (800) 633-4227 (1-800-MEDICARE) 
Visit Noridian Administrative Services

Center for Health Dispute Resolution (CHDR)
Requesting external reviews of Medicare managed care denials.
Local: (585) 425-5210 
Visit MAXIMUS Center for Health Dispute Resolution (CHDR)

CHIP -- Children's Health Insurance Program
Health insurance programs to children whose families earn too much to be eligible for Medicaid, but not enough to purchase private insurance.
Toll Free: (888) 318-8890 
Local: (907) 269-6529 
(Anchorage Area) Spanish: (888) 318-8890 
Visit Denali KidCare

CHIP -- Insure Kids Now
Children's Health Insurance Program
Toll Free: (877) 543-7669 
Visit Children's Health Insurance Program

CMS RO - Centers for Medicare & Medicaid Services Regional Office
Information on local seminars and health fairs on Medicare health plan choices, or to report a complaint directly to CMS.
Local: (206) 615-2354 
Visit CMS, Seattle Regional Office

College of American Pathologists
Finding out if the lab where your blood tests are sent is accredited or not.
Toll Free: (800) 323-4040 
Local: (847) 832-7000 
Visit College of American Pathologists

Department of Defense
Whether I qualify for military retiree health care benefits.
Local: (703) 571-3343 
Visit Department of Defense

Department of Veterans Affairs
VA medical benefits.
Toll Free: (800) 827-1000 
Visit Department of Veterans Affairs

DME MAC -- Durable Medical Equipment Medicare Administrative Contractor
Bills for durable medical equipment and a list of approved suppliers of this equipment.
Toll Free: (800) 633-4227 
(Jurisdiction D) 
Visit Noridian Administrative Services

Eldercare Location
Finding necessary and convenient services that serve the elderly in their community.
Toll Free: (800) 677-1116 
Local: (202) 434-2120 
Visit DC longterm care Ombudsman program

ESRD -- End-Stage Renal Disease Networks
Where to submit a complaint about the quality of care I received from my kidney dialysis facility.
Toll Free: (800) 262-1514 
Local: (206) 923-0714 
Visit Northwest Renal Network - Network 16

ESRD State Survey Agency
Complaints about the quality of care in dialysis facilities.
Toll Free: (888) 387-9387 
Local: (907) 334-2430 
Visit DHSS of Alaska - Division of Healthcare Services & Health Facilities Licensing and Certification Uni

Federal Black Lung Program
Finding out where my doctor should send the bills for the diagnosis and treatment of my black lung disease.Toll Free: (800) 638-7072 
Visit Federal Black Lung Program

Fiscal IntermediaryPart A bills and services, hospital care, skilled nursing care, and fraud.Toll Free: (800) 633-4227 
(1-800-MEDICARE) Visit Noridian Administrative Services

Home Health Agency
Home Health Care which is skilled nursing care and certain other health care services that you get in your home for the treatment of an illness or injury.
Toll Free: (888) 387-9387 
Local: (907) 334-2483 
Visit DHSS of Alaska - Division of Healthcare Services & Health Facilities Licensing and Certification Uni

HUD -- U.S. Department of Housing
Information and services about homes and communities for citizens and for HUD's current and potential home buyers.
Toll Free: (800) 569-4287 
Local: (202) 708-1112 
TTY: (202) 708-1455 
Visit U.S. Department of Housing and Urban Development (HUD)

Internal Revenue ServiceObtaining materials/forms for income tax filing and how Medicare Savings Accounts can affect my income taxes.Toll Free: (800) 829-1040 
Visit Internal Revenue Service

Joint Commission on Accreditation of Healthcare Organizations (JCAHO)Finding out if your health care organization is accredited or not.Local: (630) 792-5800 
Visit Joint Commission on Accreditation of Healthcare Organizations (JCAHO)

Medicaid - Report FraudReport Medicaid fraud and abuse.Toll Free: (800) 478-6406 
Local: (907) 269-1060 
Visit Department of Health and Human Services

National Cancer Institute's Cancer Information Service
Information on cancer treatments, clinical trails, alternative medicine, coping with side effects, and other cancer related information.
Toll Free: (800) 422-6237 
(Quit Smoking Program (877) 448-7848) 
Visit National Cancer Institute's Cancer Information Service

National Institute on Aging Information Center
Discussing health concerns, medicines, and other issues important to older people.
Toll Free: (800) 222-2225 
Toll Free TTY: (800) 222-4225 
Visit National Institute on Aging Information Center

National Kidney and Urologic Diseases Information
Educational materials for people with kidney disease.
Toll Free: (800) 891-5390 
Local: (301) 654-4415 
Visit National Kidney and Urologic Diseases Information

National Kidney Foundation, Inc.
Support groups and educational materials for people with kidney disease.
Toll Free: (800) 622-9010 
Local: (212) 889-2210 
Visit National Kidney Foundation, Inc.

Nursing Home State Survey Agency
Where to submit a complaint about the quality of life or quality of care inside a nursing home.
Toll Free: (888) 387-9387 
Local: (907) 334-2483 
Visit DHSS of Alaska - Division of Healthcare Services & Health Facilities Licensing and Certification Uni

Office for Civil Rights
Submitting a complaint about discrimination.
Local: (206) 615-2290 
TTY: (206) 615-2296 
Visit Office for Civil Rights of Alaska, Idaho, Oregon, and Washington

Office of Personnel Management
Claims and other issues for retired federal employees and their dependents/survivors.
Toll Free: (888) 767-6738 
Local: (202) 606-1800 
TTY: (202) 606-2532 
Toll Free TTY: (800) 878-5707 
Visit Office of Personnel Management

OIG (DHHS) -- Office of the Inspector General (Department of Health and Human Services)
Reporting fraud.Toll Free: (800) 447-8477 
Local: (202) 619-1343 
Toll Free TTY: (800) 377-4950 
Visit Department of Health and Human Services - Office of Inspector General

Ombudsman
Obtaining information on nursing homes or resolving problems between nursing homes and residents or their families.
Toll Free: (800) 730-6393 
Local: (907) 334-4480 
Visit Long Term Care Ombudsman of Alaska

Primary Care Association
Finding a Federally Qualified Health Center (FQHC) closest to me to help me lower my health care costs. FQHCs include community health centers, tribal health clinics, migrant health services, and health centers for the homeless.
Local: (907) 929-2722 
Visit Alaska Primary Care Association

Quality Innovation Network Quality Improvement Organization (QIN-QIO)
Local and community level projects to improve patient safety, reduce harm, and improve clinical care.
Toll Free: (800) 497-8232 
Local: (406) 443-4020 
Visit Mountain Pacific Quality Health Foundation

RHHI -- Regional Home Health Intermediary
Home health, hospice care, and fraud.
Toll Free: (800) 633-4227 (1-800-MEDICARE)
 
RRB Carrier - Railroad Retirement Board Carrier
(For Railroad Retirement beneficiaries only) - Part B bills and services.
Toll Free: (888) 355-9165 
Local: (877) 288-7600 
Visit Noridian

RRB -- Railroad Retirement Board
(For Railroad Retirement beneficiaries only) - RRB benefits, lost RRB Medicare card, address change, and enrolling in Medicare.
Toll Free: (877) 772-5772 
(Additional Fax # 904-232-2874) TTY: (312) 751-4701 
Visit Railroad Retirement Board

Senior Medicare Patrol (SMP)
How to help prevent, detect, and report potential Medicare fraud or errors
Toll Free: (800) 478-6065 
Visit DHHS-Medicare Information Office Alaska Deptartment of Health & Social Services

SSA -- Social Security Administration
Changing my address, Medicare Part A or Part B, lost Medicare card, and Social Security benefits.
Toll Free: (800) 772-1213 
(7am-7pm M-F (24x7 automated service as well)) 
Visit Social Security Administration

State Department of Insurance
Medigap Policies
Toll Free: (800) 467-8725 
Local: (907) 269-7900 
Visit Insurance Division of Alaska

State Health Departments
Health based programs and services.
Local: (907) 465-3030 
Visit Alaska Department of Health and Social Services

State Hospice Organization
To find a hospice program in my area.
Local: (907) 463-6111 
Visit Hospice and Home Care of Juneau, Alaska

State Hospice OrganizationTo find a hospice program in my area.
Local: (907) 352-4800 
Visit Hospice of Mat-Su, Alaska

State Medical Assistance Office  Medicaid program
Toll Free: (800) 780-9972 
Local: (907) 465-3030 
Visit Alaska Department of Health and Social Services

Source:  Medicare.gov